Please call him Russ! Russ is the founder of Artisan Equine and has been working in the thoroughbred industry for over a decade, using his mechanical and engineering background dealing with a wide range of equine equipment, primarily treadmill, walker and fabrication related.
Prior to that, Russ held an operations role managing the aftersales and customer service division for a very well-known automotive brand in Australia where the customer satisfaction index (CSI) was the number one priority. At that time, the brand enjoyed a CSI rating of number one over all categories measured.
Russ believes that customer satisfaction through having a great product, and level of after-sales support is absolutely key to the success of any business, including Artisan Equine. In many ways, Russ is old school, preferring to talk to people face-to-face with a good old fashioned handshake.
He’s also renowned (by the team) as loving to have a chat with his customers, suppliers or anyone who might be walking past. Interestingly, Russ is also a part time beekeeper and is always happy to give honey away to Artisan Equine customers.
James is our leading hand fabricator within the factory.
James has an amazing talent for working things out and has an aptitude for building things right.
A keen one for the outdoors, James spends many-a-weekend hitting the trails in his 4×4.
Rob and Russ met when he worked for Horse Gym some years ago.
Rob was installing a water treadmill and Russ was installing a walker. The two stayed in touch ever since, and when HorseGym pulled out of Australia in 2021 and Rob found himself without employment, it was a no-brainer to bring Rob into the team.
Rob has an absolute wealth of knowledge on treadmills in general, particularly the HorseGym brand. He also has an extensive knowledge of the various horse industries from thoroughbreds, to trotters to performance horses.
Rob is based in Queensland and is our go-to guy when it comes to treadmill maintenance.
Noah is a qualified mechanic by trade.
His role includes on-site work where he carries out routine maintenance and repairs on walkers and treadmills, and is also one of the kingpins with installations.
Noah has a great and positive personality and enjoys getting out onsite and just getting jobs done.
When not out onsite, Noah is busy in the workshop, getting his hands dirty with maintaining and refurbishing the second-hand and rental fleet of treadmills, plus fabrication duties for brand new Artisan Equine machines and equipment.
Jeremy is currently a Trades Assistant and is busy either out onsite installing new equipment such as treadmills and walkers or fabricating new Artisan Equine treadmills or Magnum walkers.
He’s a keen fellow and always with his head down and bum up!
In his spare time, Jez loves to tinker with all things mechanical.
Gareth sub-contracts to Artisan Equine and is pretty much a full-time team member and considered a permanent fixture of the team.
Gareth’s role is to take care of all of the electrical equipment on our treadmills and walkers, plus where possible, carry out electrical repairs to equipment out in the field. Gareth is also responsible for creating brand-new operating programs and spends a lot of his time working on the new proto-type machines we have in the pipeline.
Weekends for Gareth are generally enjoyed with his family.
If you would like to learn more about our products and services or have a specific engineering need that requires a quote please fill out the attached form.
